LDR Career Opportunity: Support Engineer

Listener Driven Radio (listenerdrivenradio.com) has an opening for a SUPPORT ENGINEER on our evolving team. Our company, support team, and engineering team has been expanding this year, and we are looking for a dedicated, hard-working and technically savvy person who takes pride in their work and leads by example for this position.

LDR SUPPORT ENGINEERS work with radio stations to provide outstanding customer support and technical guidance in using the LDR platform. Support Engineers at LDR are strong communicators via telephone and e-mail, working to troubleshoot a variety of technical and non-technical issues that may arise in the process of using LDR.

Required:
· Excellent interpersonal skills.
· Strong time management, communication, decision-making, presentation, human relations, and organizational skills.
· Ability to communicate technical info and ideas so others will understand.
· Demonstrated experience in timely problem solving.
· Ability to gather and analyze information skillfully.
· Basic understanding of web technology and interfaces.
· Enjoy learning about new technologies

Not required but Preferred:
· Some Experience with radio station automation systems.
· Demonstrated experience in learning/using radio related systems and software
· Experience as a webmaster and/or content manager
· Experience with help desk software and/or support tickets.
· Ability to multitask and meet specific goals set by supervisors and management.
· A love of music and/or radio!

LDR is a fast-paced, upbeat, exciting, and demanding startup environment. Our team is energetic and focused. The company is based in Rocky River, Ohio.

Listener Driven Radio (listenerdrivenradio.com) creates social music experiences for listeners around the world. LDR software for broadcast radio stations combines the power of crowdsourcing with the reach of broadcasting, allowing audiences to take over radio stations using their web browsers and mobile devices. We call it "crowdcasting." With over 115 stations and networks using LDR around the world, we have had an outstanding two years of growth. Our partners include Clear Channel Radio, Cumulus Media, CBS, Greater Media, Radio One, Hubbard, Bonneville, and other leaders in the entertainment business.

Launched in 2009, Listener Driven Radio has received exceptional market response and significant press coverage, including press in the Wall Street Journal, MSNBC, and a number of entertainment and music related press outlets.

If using your talent to pioneer a cutting-edge innovative social music platform excites you, LDR is the place for you to be. This is an exciting opportunity to join a team that is revolutionizing media!
Perks!

LDR offers exceptional compensation, great benefits, a 401(K) retirement plan, and a fun start-up culture and environment located in Rocky River, Ohio. You'll never be bored. We're always up to exciting new projects with major broadcasters and music partners around the world.

Interested? E-mail your resume to Daniel Anstandig, daniel@listenerdrivenradio.com